Refund Policy
To be eligible for a return, your item must be damaged or defective when you received it, un-open, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at orders@patriotsgrubandsweets.com. Please note that returns will need to be sent to the following address if approved:
Patriots Grub and Sweets
2035 Orchard Drive Suite 6
Brookings, SD, 57006,
United States
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges or Returns
We do not offer exchanges or returns on our items unless defective or damaged.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at orders@patriotsgrubandsweets.com.
